Amsterdam Airport Schiphol is implement a reorganisation , which will see change in its direction structure as a result of the coronavirus crisis .
In the first form of the reorganisation , they have implemented change to the senior management and organisational structure , leading to the merger of a bit of business enterprise areas and departments as of 13 February 2025 .
As a result , the telephone number of direction positions at Royal Schiphol Group has been reduced by almost a fourth .
raw structureUnder the newfangled structure , all airway - bear on body process of the Aviation Marketing , Cargo and Customer Experience squad , including Cargo , Route & Business Development , Traffic Analysis & Forecasting , and Marketing & Communication have been integrated into the Airport Operations job social unit headed by Miriam Hoekstra - van der Deen . Bastiaan Kroes , senior handler within Airport Operations , will temporarily oversee all commercial-grade airline and cargo connect action until the fresh Schiphol structure has been finalise .
The new body structure will enable Schiphol to have dedicated shipment and air hose squad that are both commercial-grade as well as operational ; hereby make synergy in centralise client needs on both sides of the spectrum .
They have now entered the second form of the reorganisation and are in audience with staff about the fresh cast of the organisation .
Sadly , this means they are having to say farewell to Maaike van der Windt , who has channelize up the ACC squad since April 2018 .
substance from Maaike"Reflecting over the last couple of years , I am gallant of some key achievements of the ACC team , in particular of the improvements in passengers ’ experience of the airport , which was reverberate in increasing Net Promoter Scores and as a result of our surety and customer care elbow grease .
" More recently I am majestic of the sanitising units and service we have introduced in the depot to see to it a safe and healthy experience for our rider during the current COVID-19 pandemic .
" I am also pleased with the improvements and initiatives we have taken to support our airway . This is always an important part of our approach , but even more significant now during the current COVID-19 crisis .
" That ’s why we have developed the airport ’s Road to Recovery approach , which includes allow good market intelligence , relief measures , and marketing support . I am convinced that this proactive approach will help to rebuild our connection of destinations together with our airline pardner .
" Additionally , I applaud the cargo community of interests . Not only as the last couple of months have establish more than ever that air cargo is crucial for fast shipment of prison term decisive trade good , but also as we have been capable to bring focus to long - suffer melioration programme . "
" Despite the crisis we have continued with activities , which are instrumental for the future of air cargo like the Smart Cargo Mainport Program and the close at hand take - over of full possession of our cargo information platform Cargonaut , which will improve the supply chain and ensure that Schiphol ’s cargo biotic community is support with the tech they involve to thrive . "
" I would like to take this chance to thank all our partners and wishing Miriam and the team the very full for the hereafter . "
For more data : Schipholwww.schiphol.nl
